Need Support?
Submit an RMA Request!
If your fixture is in need of repair, we are here to help.  To quickly get your problem resolved, please login and complete an RMA request.
1.

Open RMA Portal

Click on the link above.

2.

Create Account

Located in top left corner.

3.

Submit RMA Request

Create a new RMA request.

4.

That's It!

Support will follow up shortly.

Cineo Warranty
Products from Cineo Lighting, Inc are warranted against defects in materials and workmanship for two years from the date the Product is shipped to Customer. Products are guaranteed to perform substantially in accordance with the accompanying written materials within the warranty period under normal use. If the Product fails to work as warranted, Cineo Lighting will, in its sole discretion, repair or replace the Product with a new or remanufactured Product that is at least equivalent to the original Product. Customer must obtain a Return Material Authorization number from Cineo Lighting before returning any Products under warranty to Cineo Lighting.