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Repairs

Repair Form

Thank you for using Cineo! Should you need a fixture repaired, please fill out the form below and a Cineo representative will contact you shortly. Please do not ship us any fixtures for repair until you receive shipping instructions and documentation from Cineo. You can view our warranty policy here

Name

Company Name

Email

Shipping Address

City/State/Zip

Phone Number

Product Line

Product Model Number

Purchase Date

Do you have your original purchase invoice?

Description of Problem

Are you a Reseller or End User?

If you are an end user, which reseller did you purchase your fixture from?

Do you work directly with a Cineo Sales Rep?

Do you need an Expedited Repair?

Are you requesting an advanced replacement?

Do you plan on returning any other components (i.e. cables, panels, power supplies) to us for testing purposes? If so, please list.

Is an equivalent product replacement acceptable?

Contact Info

Contact
repairs@cineolighting.com
310.425.3425 

Cineo Lighting
P.O. Box 808
El Granada, CA 94018